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The 3 S’s of Restoration Project Planning

By Beth Hinton The call just came in and the whole office kicks into high gear. It doesn’t matter if it happens once a day or once a week, when that phone rings and it’s a customer, or adjuster, or...

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Are You Ready Contractors?

By Beth Hinton The Atlantic storm season has again arrived,  and we must remain vigilant in our preparations for a major storm event. With hurricane season lasting from June 1, 2022, to November 30,...

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Why You Should Join Industry Organizations

In many industries, there is a never-ending stream of rules, regulations, and continual changes happening. This is true of the restoration industry, which includes the fire, water, smoke, and...

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Doing Restoration Work Post Pandemic

By Beth Hinton In case you didn’t realize it, doing restoration work today is uniquely different than it was before the Covid-19 scare. Our world has changed significantly since 2019 and we need to...

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Prepare Your Equipment for Winter

By Beth Hinton Winter, Snow and Ice, and potential damage to your restoration equipment should be on the agenda if you live in the northern regions of the US. Below are several tips and suggestions to...

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Maintenance After A CAT

You had a very successful run during the Hurricane. So now what?  Aside from recouping your expenses, which I hope you have done, and aside from collecting all of your invoices, you used a lot of...

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Sizing A Job Correctly – Use The Right Equipment

We get phone calls all the time asking how much drying equipment we should put on the water-damaged property. So many contractors don’t know whether the equipment they plan to use will be supported by...

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What’s Your Problem?

You need to see what the problem is made of – before trying to solve it. So many restoration contractors, (and even marketers) tend to dive into the issue without considering what’s really needed....

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Why Is Differentiation Important?

In a land where there are around 75,000 mitigation and restoration contractors in the US, each performs their work by doing similar services. We all extract water approximately the same way. Fire and...

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Define The Problem First

Marketers often charge into a prospect’s office with a list of ‘problems’ they’re going to help them solve. The marketer has been conditioned to be a problem solver, so they tend to focus all their...

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